Frequently Asked Questions

Public adjusters are independent professionals you (the policyholder) can hire to help you settle your insurance claim on your behalf from your insurance provider. They can save you from the hassle and headaches of dealing with your insurance provider.

The public adjuster that your insurance company provides works for your insurance company, NOT you. Thus, this person will do everything to protect the company he/she is working for. Since the goal of the company is to make a profit, the adjuster will make sure you will receive as little compensation as legally possible from your insurance policy.

Yes and you should. While it is actually quite common for businesses and homeowners to handle the insurance claim process on their own, especially for first-timers, however, note that insurance companies will always find a way to underpay their policyholders.

We receive a small percentage from your insurance claim, and we will not be paid until you get paid. That means we will work hard to give you the best offer possible. We will advise you of any and all offers available and leave the final decision to you.

There are actually three types of claims adjusters, namely;

No. Only licensed public adjusters are allowed to settle insurance claims, whether it’s for commercial or residential properties. If contractors insist on doing so, they commit a violation of the Unauthorized Practice of Public Adjusting, which is a felony charge.

Yes, but since attorneys are not experts in evaluating the total scope of your property, losses caused by interruption of your business, and the overall process of insurance claims, it is not uncommon for them to hire the services of public adjusters.

No, you can file for supplemental damage for undiscovered damages such as damage behind walls (when reconstruction starts), water damage, etc.